AI
Inside Kaleyra AI: Tata Communications on its new customer service platform
"Customers no longer tolerate friction and expect instant, context-aware responses on their preferred channels."
AI
Agentic AI
"The future of work is here": Oracle unveils build-an-AI-agent studio
"We’re entering a period that will fundamentally change how we work across functions and industries."
Agentic AI
Unlocking Agentic AI: A guide to responsible implementation
"Organisations that tackle ethical, infrastructural and security concerns will drive efficiency, innovation and personalised experiences."
EU
Data, governance and high-risk systems: How to comply with the EU AI Act
"Without the right data, in the right place, firms could fall foul of not just the AI Act but also other privacy regulation."
X-Risk
OpenAI: Humans risk losing control of lying, cheating and power-crazed AI models
ChatGPT-maker warns of nightmare scenario of "superhuman" AGI going rogue as creators struggle to control its behaviour.
Q&A
Turning ambition into reality: SAP on unlocking the AI opportunity
European software giant shares data strategies, guidance for leaders and ideas on how to get ahead in the GenAI age.
ChatGPT
MAN VS MACHINE: Can ChatGPT cope with Sam Altman's existential crisis?
A human journalist and OpenAI's latest model go head-to-head to share their takes on Altman's public freak out.
AI
Algorithmic micro-management: The nightmarish future of work
"AI managers can cause frustration, stress and lower productivity as workers feel constantly monitored."
AI
Baroness says creatives should get universal basic income if their work is "stolen" by AI
Should artists, writers, journalists and musicians get a new benefit to make up for being robbed by Big Tech?
ChatGPT
AI recruitment and a "tsunami" of ChatGPT CVs are destroying the job market
HR staff and recruiters are being crushed by an avalanche of AI slop, as applicants report being ghosted and ignored.
ChatGPT
Man vs Machine: Can AI write as well as a human journalist?
The first in a series of articles designed to work out if GenAI can perform as well as a real writer.
Agentic AI
"It's pretty awesome": Salesforce on hiring ZERO new human engineers in 2025
"Hey, you know, we're the last generation of CEOs to only manage humans."