AI
“I need less heads”: Salesforce boss Marc Benioff takes axe to human support workforce
Tech titan celebrates AI customer service success and the guillotining of 4,000 jobs (not literally, of course).
Business
Business
Why data sovereignty should be a strategic priority for UK businesses
"Organisations need to say compliant, protect their data and futureproof digital infrastructure as the deployment of AI services gathers pace."
Internet
Big Zucker is (still) watching: Can Meta read human emotions using ultrasound?
Social media giant invents new technology which can analyse facial expressions more effectively than traditional cameras.
Business
Zuck vs sweat: Meta's quest to stop perspiration destroying VR headsets
How did the company formerly known as Facebook respond when users claimed sweatiness was bricking their $500 devices?
Internet
OpenAI boss Sam Altman vows to fix ChatGPT's em-dash addiction (and finally end LinkedIn's "is this AI writing" debate)
Will an upcoming GPT update finally stop the social media obsession with a punctuation mark that's become a meme of the AI age?
Business
Trust in the cloud: Building transparent data relationships in Europe
"Data sovereignty represents more than a technical solution - it's Europe's requirement in rebuilding trust in the digital age."
Business
UK launches investigation into how TikTok, Imgur and Reddit use kids' data
"If social media and video sharing platforms want to benefit from operating in the UK they must comply with data protection law."
AI
AI recruitment and a "tsunami" of ChatGPT CVs are destroying the job market
HR staff and recruiters are being crushed by an avalanche of AI slop, as applicants report being ghosted and ignored.
Business
Defending DORA: New approaches to securing financial services
"Through collaboration, financial entities can go beyond compliance and join forces to create a stronger, more resilient supply chain."
Business
"Regulations can be a tailwind": Dynatrace on NIS2 and complexity beyond human control
"It is not possible to provide the level of detail and accuracy required through manual processes."
AI
Meta is using AI to make NPCs more human, less robotic and hopefully not quite as ridiculous
Patent application reveals plans to give non-player characters the ability to speak and behave realistically using LLMs and GenAI.
Business
Big ideas for 2025: The Intention Economy
Preparing for a future in which machines watch our every move - then sell predictions about our future behaviour to the data-industrial complex.